Our Location
Complaints
If you have a complaint about the sale of your policy or our website, please contact us via email on [email protected]
or write/call to the address/telephone provided above.
We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman (https://www.fspo.ie). If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/ who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.
For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.
Dublin Office:
Weddinginsurance.ie
Suite 11, 5th Floor,
No.2 Stemple Exchange,
Blanchardstown Corporate Park
Dublin 15, D15 E4FN.
Tel: 0818 444 445
Email: [email protected]
Opening Hours
All Claims should be sent to:
White Horse Administration Services Ltd
Telephone: +353 1 533 7392
Email:
[email protected]
