Contact Us
Our Location


If you have a complaint about the sale of your policy or our website, please contact us on
We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman ( If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.
For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

Dublin Office:
Suite 7-8, Plaza 255,
Blanchardstown Corporate Park 2,
Blanchardstown, Dublin 15

Tel: 0818 444 445
Fax: 0818 484 485

Easter Opening Hours
Mon 15th April:  08:30 – 18:30
Tues 16th April:  08:30 – 18:30
Wed 17th April:  08:30 – 18:30
Thurs 18th April:  08:30 – 18:30
Fri 19th April:  09:00 – 17:30
Sat 20th April:  09:30 – 16:00
Sun 21st April:  Closed
Mon 22nd April:  09:00 – 17:30
Tues 23rd April:  08:30 – 18:30

All Claims should be sent to the Claims Department:
White Horse Administration Services Ltd
Telephone: 0818 946 910