Contact Us

Our Location


If you have a complaint about the sale of your policy or our website, please contact us via email on or write/call to the address/telephone provided above.
We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman ( If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.
For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

Dublin Office:
Suite 7-8, Plaza 255,
Blanchardstown Corporate Park 2,
Blanchardstown, Dublin 15

Tel: 0818 444 445

Opening Hours

All Claims should be sent to:
White Horse Administration Services Ltd
Telephone: +353 1 533 7392